Our company is committed to providing top-quality services to our customers. In the unlikely event that you are not completely satisfied with the services you have received, we offer the following refund policy.
Request for Refund: To request a refund, please contact us at enquiries@centraljunk.com within 14 days of receiving the service. You may do so via email, telephone, or any other method provided on our website.
Eligibility: Refunds will be granted only if the services you received do not meet the standards described in our advertising materials or on our website.
Assessment: Our team will assess your request and determine whether a refund is appropriate. We reserve the right to refuse a refund if we determine that the services have been received as described and in accordance with our advertising materials or website.
Processing Time: If a refund is granted, it will be processed within 30 days of our determination. The refund will be issued via the original payment method used.
Exceptions: In exceptional circumstances, such as instances of fraud or abuse, we may refuse to issue a refund. This refund policy is applicable only to customers based in the United Kingdom and/or purchasing services for the United Kingdom and is subject to change at our discretion. You can always contact us for any refund questions at enquiries@centraljunk.com.